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Security at WSU Password

Password

As described in the existing WSU Executive Policy 18, passwords will be required to be reset every 180 days, starting at the date of your most recent password change.

How to change your password

To change your WSU Network ID or Friend ID

Please go to https://reset.wsu.edu and log in to begin changing your password.

  • As an added security precaution, faculty and staff will be asked two security questions before being allowed to change their password: start date at WSU and the approximate gross amount of their last paycheck.
  • Once you have started the process, you will have 15 minutes to complete your password reset, then the session will time out.

To change the password for your Tri-Cities account

Please go to https://tricities.wsu.edu/ctc/change-wsutc-network-password/ and fill out the form.

You can also reset your local WSUTC account via the following method:

  • Log in to your workstation
  • After it has booted up, press Ctrl/Alt/Delete and click on “Change a Password.”
  • Follow the instructions on the screen.

To change the password for your VetMed account (username@vetmed.wsu.edu)

Please contact the VetMed IT help desk.

WSU Password Policy

As described in the existing WSU Executive Policy 18, passwords will be required to be reset every 180 days, starting at the date of your most recent password change.

Create a strong password

As a best practice, create strong passwords that do not match passwords you use anywhere else (e.g. bank account, personal email, etc).

Password tips and tricks

Reminder

Once you have reset your password, you will need to update your account information for wireless internet access and applications on your mobile devices.

Failure to do so may result in your account being locked out due to multiple failed attempts to connect with your account.

Detailed instructions for Network ID’s and Friend ID’s

A detailed walk-through of the password reset tool can be found at https://cougtech.wsu.edu/reset/reset.aspx.

If you need additional assistance, you can contact ITS support via CougTech by email at cougtech@wsu.edu, by phone at 509-335-HELP, or via their website at http://cougtech.wsu.edu.

While ITS support has substantially increased support resources to assist the community, longer wait times should be expected. Your patience is greatly appreciated.